What if I need to make a return/exchange?

In the case of any damaged goods, please contact us for replacement. In regards to scent selection, we do not currently offer refunds or exchanges. If you would like help selecting a scent, please feel free to reach out to us!

***Exchanges for wholesale and custom orders will be dealt with on a case by case basis and will be left at the discretion of PLL Candle co. No refunds will be offered. Turnaround time will vary with each custom order and no refunds will be given for unsatisfactory wait time in order fulfillment or shipping.

Where are these candles made?

Our candles are hand poured in small batches in rural East Central Illinois by me, a farm wife and mother of 3

What are the ingredients in PLL Candle Co candles?

Our candles are 100% midwest farmed Soy Wax, cotton wicks, and high quality phthalate free fragrance oils. This makes the most non toxic, clean burning candle so you can feel good about burning them in your home.

What are the most popular fragrances?

Our Flagship Collection is our best-selling collection. A few best-sellers inside that collection include: lava, sweet tobacco, and blueberry scone.


Do you use essential oils in your candles?

Although essential oils are great for healing purposes, they are meant to be absorbed by the body in natural form, and can be quite hazardous if burned or inhaled as a gas. Essential oils also have a very low flash point, meaning to make the candle have the desired amount of scent, the measured amount of those oils required would be quite flammable and a fire hazard in your home. A lot of oils can be deadly to your pets, and harmful to you when inhaled. For these reasons, we use our high quality, CLEAN phthalate free scents rather than essential oils.